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Restoring confidence in your tech and powering up your business potential

Tech Support Services

At KB Electronics, our tech support services are designed to take the stress out of technology—whether you’re running a business or just trying to keep things working at home. We help with everything from business and POS systems to website and account support, computer and device setup, data transfers and backups, and even media and production tools like OBS and livestream setups. When something isn’t working the way it should, you don’t have to figure it out alone—we’re here to troubleshoot, fix, and get everything back on track quickly and reliably.

Our Tech Club memberships are built to give you ongoing support and real peace of mind. For homes, we offer flexible plans that provide remote help, in-shop service, and even in-home assistance for more hands-on needs like Wi-Fi optimization and smart device setup. For businesses, our plans are designed to reduce downtime and keep operations running smoothly with priority support, POS system assistance, and on-site service when needed. No matter which plan you choose, you’ll always be working with a real person who understands your setup and is ready to help—so your technology stays reliable, your business keeps moving, and your home stays connected.

01

Business & POS Support

  • Point of Sale (POS) system setup and troubleshooting

  • Square system assistance

  • Payment processing issues

  • Device connectivity troubleshooting

  • Receipt printer and peripheral configuration

02

Website & Online Account Support

  • Website troubleshooting

  • WIX platform support

  • Login and account recovery

  • Email setup and configuration

  • Domain and DNS troubleshooting

  • Online platform navigation assistance

03

Computer & Device Setup

  • New computer setup

  • Device optimization

  • Software installation and configuration

  • System updates

  • Factory resets

  • Performance troubleshooting

04

Data & Backup Services

  • Data backup solutions

  • File transfers between devices

  • Computer-to-computer migration

  • External drive setup

  • Cloud storage configuration

05

Media & Production Support

  • ProPresenter setup and troubleshooting

  • OBS configuration

  • Livestream setup and testing

  • Audio routing assistance

  • Basic soundboard configuration

  • Streaming platform setup

06

General Technology Troubleshooting

  • Wi-Fi connectivity issues

  • Software errors

  • App setup and support

  • Device syncing issues

  • “It’s not working the way it should” diagnostics

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