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Restoring confidence in your tech and powering up your business potential

Tech Support Services

At KB Designs, we provide practical, real-world tech support for businesses, churches, and individuals who just need their technology to work the way it’s supposed to. While we don’t specialize in hardware repair, we focus on diagnosing, fixing, and optimizing the software, systems, and setups you rely on every day.

We focus on diagnosing the problem, explaining it clearly, and providing practical solutions without unnecessary upselling. Whether it’s a small issue or a complex system setup, we aim to make technology simple and functional again.

01

Business & POS Support

  • Point of Sale (POS) system setup and troubleshooting

  • Square system assistance

  • Payment processing issues

  • Device connectivity troubleshooting

  • Receipt printer and peripheral configuration

02

Website & Online Account Support

  • Website troubleshooting

  • WIX platform support

  • Login and account recovery

  • Email setup and configuration

  • Domain and DNS troubleshooting

  • Online platform navigation assistance

03

Computer & Device Setup

  • New computer setup

  • Device optimization

  • Software installation and configuration

  • System updates

  • Factory resets

  • Performance troubleshooting

04

Data & Backup Services

  • Data backup solutions

  • File transfers between devices

  • Computer-to-computer migration

  • External drive setup

  • Cloud storage configuration

05

Media & Production Support

  • ProPresenter setup and troubleshooting

  • OBS configuration

  • Livestream setup and testing

  • Audio routing assistance

  • Basic soundboard configuration

  • Streaming platform setup

06

General Technology Troubleshooting

  • Wi-Fi connectivity issues

  • Software errors

  • App setup and support

  • Device syncing issues

  • “It’s not working the way it should” diagnostics

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